Introduction

This Privacy and Data Use Policy (“Policy”) describes how Rabbit Exp collect, use, protect and disclose information collected from users of our app.

2. Information Collection

2.1 Personal Information

Rabbit Exp collect the following personal information from users:

  • Name: used to identify the user.
  • Email: used to contact the user, send notifications and updates.
  • Payment information: processed through the Paddle service and includes data necessary for transactions (card number, address, etc.). Rabbit Exp do not store this information on our servers.

2.2 Automatically collected information

When you use our application, Rabbit Exp automatically collect the following information:

  • Device information: device type, operating system and version, unique device identifiers.
  • Application usage logs: date and time of access, features used, errors and crash reports.
  • Connection information: IP address, browser type, browser language, time zone.

2.3 Analytics and Tracking Services

Rabbit Exp use third-party services to analyze application usage and track the effectiveness of advertising campaigns:

  • Google Analytics: to analyze user behavior and improve app functionality.
  • Facebook Ads Conversion Tracking: to track the effectiveness of Facebook advertising campaigns.
  • X.com Ads Conversion Tracking: to track the effectiveness of advertising campaigns on X.com.
  • Google AdWords Conversion Tracking: to track the effectiveness of advertising campaigns in Google AdWords.
  • Sentry: to track bugs and improve application stability.

3. Uses of Information

Rabbit Exp use the information collected for the following purposes:

  • Providing and improving our services: to ensure that the application works correctly and to improve its functionality based on user feedback.
  • Processing payments and managing subscriptions: through the Paddle service to provide access to paid features of the app.
  • Sending notifications and user support: to inform users of important updates, policy changes and respond to support requests.
  • Analyzing app usage: to understand usage trends, identify and fix issues, and improve user experience.
  • Tracking the effectiveness of advertising campaigns: to analyze and improve our marketing efforts.

4. Information Protection

Rabbit Exp take the following measures to protect your information:

  • Data encryption: Rabbit Exp use encryption technologies to protect data during transmission and storage.
  • Server protection: our servers are protected by state-of-the-art security methods, including firewalls and intrusion prevention systems.
  • Regular security audits: Rabbit Exp conduct regular reviews and audits of our security systems.

5. Disclosures

Rabbit Exp do not sell or rent your personal information to third parties. Rabbit Exp may only disclose your information in the following circumstances:

  • As required by law: if Rabbit Exp are required to disclose information by law or as part of legal proceedings.
  • To protect our rights and property: if necessary to protect our rights, property, or the safety of our users.
  • In the event of a company sale or merger: if our company is involved in a merger, acquisition or sale of all or part of its assets, your information may be transferred to the new owner.

6. Use of Cookies

Rabbit Exp use cookies and similar technologies to:

  • Improve our application: to remember user preferences and provide a personalized experience.
  • Analyzing usage: to collect information about how users interact with our app and to improve the experience.
  • Tracking advertising campaigns: to analyze the effectiveness of our marketing efforts.

7. User Rights

You have the following rights with respect to your personal information:

  • Right of access: you can request a copy of your data that Rabbit Exp store.
  • Right to rectification: you can request that incorrect or incomplete information is corrected.
  • Right to erasure: you can request the deletion of your information, except where Rabbit Exp are required by law to retain the data.
  • Right to restriction of processing: you can request that Rabbit Exp restrict the processing of your information in certain cases.
  • Right to data portability: you can request that your data be transferred to another service provider.
  • Right to withdraw consent: you can withdraw your consent to data processing at any time, which will not affect the lawfulness of data processing prior to withdrawing consent. To exercise your rights, please contact us by email: admin@rabbit-exp.com

8. Changes to the Policy

Rabbit Exp may update this Policy from time to time. All changes will be posted on this page and Rabbit Exp will notify you of significant changes via email or through our app. Rabbit Exp strongly recommend that you periodically review this page for changes.

9. Contacts

If you have any questions or comments about this Policy, please contact us:

  • Email: admin@rabbit-exp.com

Data usage policy for Power-Up Export data to CSV, JSON, Excel, Google Sheets and etc.

Our application is designed to export data from Trello to various formats. Users must use data in accordance with Trello's terms and conditions and comply with all applicable laws and regulations.

1. Paid access

The application is paid and access to its features is provided through a subscription or a one-time payment processed through the Paddle service. Users agree to provide accurate and complete information when registering and paying.

2. Data Export

Rabbit Exp provide data export in the following formats:

  • CSV: standard format for tabular data.
  • JSON: a data format used for transferring structured information.
  • Excel: Microsoft Excel spreadsheet format.
  • Google Sheets: integration with Google Sheets for easy access and editing of data online.

The user is responsible for the correct use of exported data and compliance with all applicable laws and regulations.

3. Limitation of Liability

Rabbit Exp are not liable for any loss or damage arising from the use of the exported data. The User is solely responsible for any consequences related to the use of the data, including but not limited to misuse, data leakage or violation of Trello's terms and conditions.

4. Support

Rabbit Exp provide support to users of our application for questions related to its use via email: admin@rabbit-exp.com. Rabbit Exp aim to respond to all queries within 24 hours.

5. Updates and improvements

Rabbit Exp regularly update and improve our app to provide the best user experience. Users will be notified of significant updates and new features via email or in-app notifications.

This Privacy and Data Use Policy is effective upon publication.

Publication date: 19.07.2024

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